We are Open for Business

Posted on: 14 April 2020

 

Further to our announcement of 26th March 2020, where we detailed the business services we would continue to offer our business partners, Far South Networks would like to update you as to the extended production services we are now able to provide.

As a company whose services are registered in the Telecommunications business category, Far South Networks is now registered as an Essential Service Provider with the South African Companies and Intellectual Property Commission. As such Far South Networks can keep its offices open for its staff operation.

We do feel it is our social responsibility to maintain the practise of “social distancing”. As such, Technical Services, Accounts and Admin & Product Development departments will continue to provide service to our partners via email, voice calls and teleconference, with a business as usual approach.

However, our Production Department will now be open for business with the objective of keeping you and your customers operational and in service on Far South Networks telecommunications equipment and services.

We are open and available to take your orders!

Order placement and fulfilment:

  • Order placement: Please place all your orders via email to, orders@farsouthnet.com (this for both new product and RMA services)
  • Order acceptance: Stock levels permitting, we will acknowledge and schedule your collection directly with your procurement personnel
  • Order Collection: Collections will take place on Fridays. In order to release, we required a reference number and the name of the courier.
  • Order Delivery: Far South Networks will continue to provide a delivery service at an agreed upon fee with MDS couriers. (Please note that some courier companies only deliver to major cities during the lockdown. Outlying areas might not be serviced at this time.)

Whilst this is an unprecedented and unforeseen challenge in a climate of uncertainty, we would like to assure you that we are adopting a strictly business as usual approach and we are determined to uphold our core values of professionalism, client-centricity and service.

Please stay safe and healthy!

Grant Broomhall