IP PBX Product Range

Wanderbox and Com.X IP PBX’s provide a rich PBX feature set on a versatile and flexible SIP-Gateway platform for the SMME.

  • PSTN / VoIP convergence: Analogue, BRI, PRI, SIP
  • Fixed mobile convergence: 3G, LTE
  • Web based GUI with advanced diagnostics and reporting
  • Unified Communications & Collaboration
  • Seamless platform expansion

PBX feature set

Includes all Integrated Access Gateway features:

Standard, entry-level, PBX features:

  • Announcements
  • Call recording (20,000+ minutes)
  • Call-waiting
  • Conferencing
  • Day/Night mode
  • Directed pick up
  • Interactive Voice Response (auto-attendant)
  • Intercom and Paging
  • Music-on-Hold (.mp3 or .wav upload)
  • Operator Panel – 15 users (licensed update for unlimited users)
  • Partitioning (Multitenant support)
  • Parking lot
  • Phone Book (directory and speed-dial)
  • Pin sets
  • Queues (static and dynamic agents, hunting strategies, agent configuration)
  • Ring back and Ring back indication
  • Ring groups
  •  T.38 Fax Relay
  • UPS management (Proline series)
  • Voicemail and voicemail blasting
  • Voice Prompt options:
    • English, South African, male
    • English, South African, female
    • North American, female

 

Advanced PBX features:

  • Budget Trunk routing (allocating minutes per month call capacity per trunk)
  • Call-back
  • Call block list import
  • Camp On “Call Back”
  • Channel monitoring (spy feature)
  • Class of service calls and immediate dialing
  • Dial patterns (flexible and comprehensive)
  • DISA
  • Distinctive ringing
  • E-mail support (voice mail and alerts)
  • Hot desk support
  • Immediate Dialing
  • Multilevel outbound routing priorities and failover
  • Number translation
  • Partitioning (Multitenant support)
  • SIP client / server (supports head office <-> branch office interconnect)
  • Advanced SIP proxy registration
  • Time groups / conditions
  • Trunk-trunk routing (interconnecting all interfaces)
  • Video phone (H.263, H.264 CODEC) support

 

User features:

  • Wanderweb Talk – UC&C, BYOD, 1-number support
  • Feature codes (user)
  • Forwarding/Follow-me/Divert
  • Heads – Up display (HUD)
  • Hold and Transfer
  • Voice mail and call recording access

 

User handset support:

  • Analogue POTS
  • IP Phone support: Yealink, SNOM, Polycom, Alcatel IP Touch, RTX, Atcom, Grandstream
  • IP Phone Auto-Provisioning:
    • Yealink, SNOM, Polycom, Alcatel (30 users by default)
    • VLAN management
    • VPN client
  • DECT phone support: Gigaset, Yealink, SNOM, RTX
  • DECT phone Auto-Provisioning:
    • Yealink, SNOM

System administration tools:

  • Wandeweb Connect (Administrator portal)
  • Features codes (Admin)
  • Usage report (call anlaysis)

 

Advanced networking features

  • Remote extensions (VPN based security)
  • TAPI integration
  • TFTP services

Web services:

  • HTTP Dialler: CRM integration
  • HTTP CDR and Call Recording retrieval

Application upgrades:

  • Auto-provisioning –  unlimited users
  • QoS: VIBE
  • Operator Panel –
    • Unlimited basic: Unlimited “PBX status” buttons, phone book support, Presence…
    • Unlimited full: “Basic features” plus Text (IM), Voicemail and call recording access
  • Call Center Analyser (inbound only)
  • “Atmos” Voice Logger
  • Telephone Management System (TMS): MAN3000, TNG, Unison-Aspivia, Vox Call Manager, A2Billing and many others

 

Scalable and distributed architecture:

  • Distributed architecture: seamless expansion via Comma iTA (LAN  based telephony peripheral)
  • Scalable users: from 4 to many 100’s of users (Analogue or IP phones)
  • Scalable trunks: from 4 to many 100’s of trunks (Analogue, ISDN and SIP)