3CX Technical Training

The 3CX Certification Program is free and open to all. Aimed at VoIP engineers, IT professionals and 3CX users. The Certification provides you with the tools and knowledge required to better understand VoIP technology and 3CX Phone System. It provides the resources needed to deploy, manage and support 3CX VoIP PBX systems.

The program has three certification levels: Basic, Intermediate and Advanced Certified. By investing time into our IP telephony certification, partners are able to increase sales, improve customer satisfaction and deploy and maintain systems more efficiently.

3CX Installation
Installing the Client
Desktop Phone Configuration
Firewall Configuration
SIP Trunks
Upgrades & Updates
Extension Settings
Extension Groups & Rights
Time-Based Scheduling
Remote IP Phone Extensions
Ring Groups, IVRs, Queues
Advanced Inbound Routing
Advanced Outbound Routing
Troubleshooting
Security & Anti-Fraud
Bridges

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