Com.X20 3CX PBX

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Technical Notes

Product Highlights
Take your business to the next level. Distributed, scalable and extensible communication solution for the enterprise user Choose the 3CX feature package to suit your business needs!

Models Sim calls iTA expansion Users Storage

Com.X20 SX 256 BRI & Analogue 1000 128GB

ComX20 PRI 256 PRI enabled 1000 128GB

Choose the number of simultaneous calls needed, from 4 to 256, upgradeable at any time!

Overview

Seamless VoIP and legacy TDM telephony convergence
Voice: feature rich 3CX PBX with integrated telephony support for:
- Trunks: Primary Rate ISDN, Basic Rate ISDN, Analogue FXO & SIP
- Users:
  - Analogue FXS & IP endpoints
  - 3CX Mobile app or web client: BYOD, 1-number support
Value Added Services
- Call Center
- CRM - Office 365, Zendesk, ...
- Video conferencing
- Click2Call, Live Chat & Talk
- Unified Communications
- Fax server

Benefits

Ease of Use
- Deployment – within CPE package
- Management
  - 3 simple PBX license packages
  - Self-management and monitoring!
One Software solution for all environments:
- CPE – supporting telco, IP & LTE infrastructure
Customer Service:
- Click2Call: Live Chat & Talk
Secure & Open standards
- Most advanced security – A+ rating from SSL labs
- IP phone auto-provisioning
True Enterprise services:
- Web Video conferencing
- Call Center
- CRM integration – Salesforce, Office 365, MS Dynamics, ZOHO,
- Fax server
- Customer Service – Click to Call (from URL)
Mobility – work from anywhere!
- IOS / Android Smartphone apps & Web client – Voice & Video calling
- Collaboration – Presence, Chat, White boarding, File sharing
- Productivity – Web meeting, Conference scheduler
Cost Saving:
- Flexible business model
- Saving telco costs

Features

3CX PBX feature packages:
- Standards
- Professional
- Enterprise
Users: 1000
LAN / WAN
- 8 * Gigabit Ethernet
Storage: 128 GB

Terminals

Mobility – work from anywhere!
- IOS / Android Smartphone apps & Web client – Voice & Video calling
- Collaboration – Presence, Chat, White boarding, File sharing
- Productivity – Web meeting, Conference scheduler
IP phone provisioning support for:
- Full support: Fanvil, Yealink, Grandstream, Htek, snom
- Legacy (limited support): Avaya, Cisco, Polycom
DECT phone support:
- Gigaset DECT series: N670, N870
- Snom M series: M300, M700, M900
- Yealink DECT series: W52P, W56P, W60P, W80B
Conference phone support
- Polycom soundstation: 5000, 6000, 7000
- Snom MeetingPoint
- Yealink CP860, CP920, CP960
Infrastructure Devices (Door phones, PA systems, Intercom)
- Alphatech
- Cybertech
- Fanvil (i18S, i20S, i30, i31S, PA2, iW30)
- List of supported IP phones

Models	Sim calls	iTA expansion	Users	Storage
Com.X20 SX	256	BRI & Analogue	1000	128GB
ComX20 PRI	256	PRI enabled	1000	128GB